Website Terms & Conditions

Effective Date: 01/01/2026

Welcome to the Factory Spas Direct website. By accessing or using this website, you agree to be bound by the following Terms and Conditions. Please read them carefully. If you do not agree with these terms, you should not use this website.

Use of Website

This website is provided for informational purposes only and to allow users to learn about our products and services, submit inquiries, and contact Factory Spas Direct. You agree to use this website only for lawful purposes and in a manner that does not violate any applicable laws or regulations.

Products, Services & Pricing

All information regarding products, services, pricing, promotions, availability, and specifications is subject to change without notice. Inventory and offerings may vary by location and timing. Images and descriptions on this website are for illustrative purposes only and may not represent exact models, colors, or configurations.

Factory Spas Direct reserves the right to modify or discontinue any product or service at any time.

Financing Terms

Financing offers, including up to 60 months interest-free financing, are subject to credit approval and specific terms set by third-party financial institutions. Factory Spas Direct does not make credit decisions and does not guarantee financing approval. All financing agreements are between the customer and the financing provider.

Service Terms

All services—including but not limited to repair, relocation, winterization, installation, removal, disposal, and conversions—are subject to site conditions, accessibility, safety considerations, and local regulations. Factory Spas Direct reserves the right to refuse or modify services if conditions are deemed unsafe or unsuitable.

Service timelines are estimates only and not guaranteed.

No Medical Advice

Information related to wellness, relaxation, or health benefits of hot tubs and swim spas is provided for general informational purposes only and is not intended as medical advice. Always consult a qualified medical professional before using a hot tub or swim spa if you have health concerns, medical conditions, or are pregnant.

Intellectual Property

All content on this website—including text, images, logos, graphics, and design elements—is the property of Factory Spas Direct or its content providers and is protected by applicable copyright and intellectual property laws. You may not reproduce, distribute, or use any content without prior written consent.

Limitation of Liability

Factory Spas Direct shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of or related to the use of this website, products, or services. Use of this website is at your own risk.

Third-Party Links

This website may contain links to third-party websites for convenience. Factory Spas Direct does not control or endorse these websites and is not responsible for their content, policies, or practices.

Privacy

Your use of this website is also governed by our Privacy Policy, which explains how we collect and use personal information.

Changes to Terms

Factory Spas Direct reserves the right to update or modify these Terms & Conditions at any time without prior notice. Continued use of the website constitutes acceptance of the updated terms.

Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of the state of New York in which Factory Spas Direct operates, without regard to conflict of law principles.

Contact Information

If you have any questions regarding these Terms & Conditions, please contact Factory Spas Direct directly.