Hot Tubs, Swim Spas, Service & Ownership
Frequently Asked Questions
Below are answers to the most common questions we receive at Factory Spas Direct, including the benefits of owning a hot tub or swim spa, buying guidance, service, and long-term care.
What are the main benefits of owning a hot tub?
Owning a hot tub offers both physical and mental wellness benefits. The warm water and massage jets help relax muscles, reduce tension, improve circulation, and promote overall relaxation. Many owners use their hot tub as a daily way to unwind, disconnect, and improve their quality of life at home.
How does a swim spa differ from a hot tub?
A swim spa combines the benefits of hydrotherapy with fitness and exercise. While a hot tub is designed primarily for relaxation, a swim spa includes powerful swim or resistance jets that allow for swimming, aquatic workouts, and physical therapy—along with seating for relaxation.
Can a hot tub help with back pain or joint pain?
Yes. Hot tubs are commonly used to help relieve back pain, joint stiffness, arthritis discomfort, and muscle soreness. Warm water reduces pressure on joints while massage jets target problem areas, making hot tubs especially beneficial for pain management and recovery.
Do hot tubs improve sleep quality?
Many hot tub owners report improved sleep quality. Soaking in warm water before bedtime helps relax the body and calm the nervous system, which can make it easier to fall asleep and stay asleep longer.
Is a hot tub good for stress relief?
Absolutely. Hot tubs are widely used for stress reduction. The combination of warm water, massage, and quiet personal time helps lower stress levels, reduce anxiety, and promote mental clarity.
How much does it cost to operate a hot tub?
Operating costs depend on the spa size, insulation quality, climate, and usage frequency. Modern hot tubs are designed to be energy efficient, and with proper insulation and a quality cover, monthly operating costs are often lower than expected.
Are hot tubs expensive to maintain?
Hot tub maintenance is manageable and affordable when done properly. Regular water testing, balancing, and filter cleaning go a long way toward keeping costs low and preventing bigger issues over time.
How often should I change the water in my hot tub?
Most hot tubs require a water change every three to four months. Frequency may vary based on usage, number of users, and the water care system being used.
Are salt water hot tubs better than traditional systems?
Salt water systems can make water care easier by maintaining more consistent sanitizer levels and reducing manual chemical handling. However, they are not ideal for every spa or owner, which is why compatibility and usage should be evaluated first.
Can I use a hot tub year-round?
Yes. Hot tubs are designed for year-round use and are especially enjoyable in colder months. Many owners find winter soaking to be one of the most relaxing experiences a hot tub offers.
How long does a hot tub last?
A quality hot tub can last 15 to 20 years or longer with proper care, regular maintenance, and professional servicing when needed. Build quality and ongoing care play a major role in longevity.
Is a swim spa good for exercise?
Yes. Swim spas provide excellent low-impact exercise options, including swimming, resistance training, stretching, and aquatic therapy. They are ideal for fitness, rehabilitation, and overall health.
Do swim spas take up a lot of space?
Swim spas are larger than traditional hot tubs but come in multiple sizes. Our team can help you determine the best size and placement for your available space.
Can hot tubs increase home value?
While not guaranteed, a properly installed and maintained hot tub can make a home more attractive to buyers and enhance overall outdoor living appeal.
How long does it take to heat a hot tub?
Heating time depends on the starting water temperature, heater size, and outside conditions. Most hot tubs heat at a steady rate and are typically ready within several hours.
Are hot tubs safe for families?
Yes, when used responsibly. Many hot tubs include safety features such as locking covers, temperature controls, and user guidelines to ensure safe enjoyment for families.
What electrical requirements does a hot tub need?
Most full-size hot tubs require a dedicated 220V electrical connection installed by a licensed electrician. Smaller or portable spas may have different requirements.
Can you move an existing hot tub?
Yes. Hot tubs can be safely relocated using professional spa moving services that handle proper disconnection, transport, and setup at the new location.
Do you offer financing for hot tubs and swim spas?
Yes. We offer up to 60 months of interest-free financing, subject to credit approval, making spa ownership more accessible and budget-friendly.
How do I know which hot tub is right for me?
Choosing the right hot tub depends on seating capacity, jet performance, available space, usage habits, and budget. Our team provides honest guidance to help you choose confidently.
How often should a hot tub be serviced?
Routine maintenance is ongoing, but professional service is recommended when performance issues arise or as part of preventative care to extend equipment life.
What causes cloudy or smelly hot tub water?
Cloudy or odorous water is usually caused by imbalanced water chemistry, inadequate sanitation, or heavy usage. Regular testing and proper water care prevent these issues.
Can you repair older hot tubs?
In many cases, yes. We service most major brands and will assess whether repair is cost-effective or if replacement is a better option.
Do you offer winterization services?
Yes. Professional winterization protects your hot tub or swim spa from freeze damage during colder months and helps avoid costly spring repairs.
What happens if I don’t winterize my spa?
Failure to winterize can result in cracked plumbing, damaged pumps, heaters, and major system failures caused by freezing water.
Can I trade in my old hot tub?
Yes. Depending on condition, age, and model, we may offer sell or trade-in options toward a new spa.
Do you sell accessories and water care products?
Yes. We offer spa covers, chemicals, water care systems, filters, and accessories to support proper maintenance and performance.
Are hot tubs energy efficient?
Modern hot tubs are highly energy efficient, especially when paired with quality insulation, efficient heaters, and properly fitted covers.
How long does delivery and installation take?
Delivery timing varies based on model availability and location. Our team coordinates logistics to ensure a smooth and timely installation process.
Who should I contact if I have questions after buying?
You can always contact Factory Spas Direct. We provide ongoing support, service, and guidance long after the sale to ensure your continued satisfaction.
Still Have Questions? We Have The Answers.
If you didn’t find the answer you were looking for, our knowledgeable team is always happy to help. Feel free to reach out with any questions or concerns, and we’ll be glad to provide clear answers and expert guidance to help you move forward with confidence.